General terms and conditions for business customers

I.General

1. Our General Terms and Conditions (GTC) constitute a part of the contract and apply exclusively. We do not recognize terms and conditions set by the Customer which contradict or deviate from our terms and conditions, unless we have consented to their validity in writing. We, therefore, also do not recognize deviating conditions if we, having knowledge of the terms and conditions set by the Customer which contradict or deviate from our terms and conditions, execute the order without reservation. Our GTC also apply to all future transactions with the Customer, provided it concerns a mutual commercial transaction. The version valid at the time of concluding of the contract is decisive. If individual agreements between B2L GmbH & Co. KG and the customer are made in individual cases (such as commitments, collateral agreements as well as amendments and supplements to the General Terms and Conditions of Business), these shall at any rate take precedence over these General Terms and Conditions of Business.

2. Verbal agreements are only binding if they have been confirmed in writing.


II. Offers / Quotations

1. Our offers are non-binding and are directed exclusively at entrepreneurs within the meaning of § 14 BGB (German Civil Code). A contract is only concluded with our written order confirmation, at the latest however with the receipt of the products by the customer.

The customer can submit the offer by telephone, by e-mail in the dealer area at

www.shop.b2l.group in person or by post to B2L.

B2L GmbH & Co. KG may accept the customer's offer within five working days (Monday - Friday)

- by sending the customer a written order confirmation or an order confirmation in text form by e-mail), whereby the receipt of the order confirmation by the customer shall be decisive in this respect, or

- by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or

- by requesting payment from the customer after the customer has placed the order. If several of the aforementioned alternatives exist, the contract is concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the offer is sent by the customer and ends at the end of the fifth working day following the sending of the offer.

- When submitting an offer via the online store of B2L GmbH & Co. KG, the text of the contract shall be stored by B2L and sent to the customer in text form (e.g. e-mail or letter) together with these GTC after the order has been sent. In addition, the text of the contract is archived on the seller's website.

- Orders are generally processed and contact established by e-mail and automated order processing. The customer must ensure that the e-mail address provided by the customer for order processing is correct so that the e-mails sent by B2L can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by B2L or by third parties commissioned by B2L to process the order can be delivered.

III. Prices, Inspection of Products, terms of delivery and payment
1. Our prices are net prices, unless otherwise expressly stated. Value added tax at the statutory rate is detailed separately in the invoice. The customer shall be informed of the payment option(s) in B2L's online store or by e-mail.
2. Our prices are quoted “ex works” (exw incoterms) and exclude cost for shipment, insurance, travelling cost plus expenses and packaging, unless expressly agreed in the offer. Unless otherwise stated in the seller's product description, the prices quoted are total prices. Any additional delivery and shipping costs will be indicated separately in the respective product description.

Unless otherwise stated in the seller's product description, the prices quoted are total prices. Any additional delivery and shipping costs will be indicated separately in the respective product description.

For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which the seller is not responsible and which are to be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in relation to the transfer of funds if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.

3. Notwithstanding the above provisions, the customer is obliged to inspect the products for obvious defects or damage before handing them over to the carrier and to report such obvious defects or damage in writing within 5 days. Notwithstanding the above

an insignificant defect shall not give rise to any claims for defects;

B2L shall have the choice of the type of subsequent performance;

in the case of new goods, the limitation period for defects shall be one year from the transfer of risk;

in the case of used goods, the rights and claims for defects are generally excluded;

the limitation period shall not recommence if a replacement delivery is made within the scope of liability for defects.

4. Goods shall be delivered by dispatch to the delivery address specified by the customer, unless otherwise agreed. If the transport company returns the shipped goods to B2L because delivery to the customer was not possible, the customer shall bear the costs of the unsuccessful shipment.

The risk of accidental loss and accidental deterioration of the goods sold shall pass to the customer as soon as the seller has delivered the goods to the forwarding agent, carrier or other person or institution designated to carry out the shipment.

B2L reserves the right to withdraw from the contract in the event of incorrect or improper self-delivery. This shall only apply in the event that the seller is not responsible for the non-delivery and the seller has concluded a specific covering transaction with the supplier with due care. The seller shall make every reasonable effort to procure the goods. In the event of non-availability or only partial availability of the goods, the customer shall be informed immediately and the consideration shall be reimbursed without delay.

IV. Right of Retention / Set-Off

1. The Customer has a right of retention only in the case of counter-claims originating from the same legal transaction.

2. The customer may only offset or assert rights of retention with undisputed or legally established claims. B2L shall retain title to the delivered goods until all claims arising from an ongoing business relationship have been settled in full.

V. Execution of Orders

1. Before placing an order, the Customer shall provide us with all data, documents and other information in written form which must be taken into account in rendering of the service.

2. Furthermore, the risk of loss of the service transfers to the Customer as soon as we have handed over the service to a carrier or other person for the purpose of transportation.

3. We are entitled to make part-deliveries and part-services as well as provide a service before it is due, provided this is reasonable.

VI. Warranty

1. With regard to the products delivered to the Customer, the provisions regarding liability for material defects under the statutory provisions (“kaufvertragliche Sachmängelhaftung”) shall apply, unless otherwise stated in the following provisions.

The assertion of warranty rights presupposes that the customer has fulfilled his statutory obligations to inspect and give notice of defects immediately, properly and in writing. Poor performance to which the statutory obligations to examine and give notice of defects do not apply shall be notified within a preclusive period of one calendar week from the date on which the poor performance can be identified. The customer is not entitled to any rights due to an insignificant defect.

2. Claims and rights of the customer due to defects are excluded insofar as the contractual items are used items.

Upcycling material is a used item in this sense. With regard to this work, the customer is entitled to the statutory warranty rights in accordance with these GTC. Otherwise, the customer's claims and rights due to defects are excluded.

3. Faults in a product which are caused by failing to follow operating and/or maintenance instructions, concern adverse modifications to the product do not constitute a defect. The same applies to defects which concern information or specifications supplied by the Customer.

4. All warranty claims made by the Customer are subject to a limitation period of one year from the statutory start of the limitation of actions. This does not apply to claims by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations), nor to liability for other damage resulting from an intentional or grossly negligent breach of duty by us, our legal representatives or vicarious agents. Material contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract.

5. Statutory recourse claims by the Customer against us exist only insofar as the Customer has not made any agreements beyond the statutory warranty regulations with its buyers.

VII. Withdrawal, Termination

1. The Customer does not have any legal right of withdrawal in the event that a service is not performed or not performed pursuant to the contract, if we are not responsible for the breach of obligation, unless the Customer has a no-fault right of withdrawal derived from special agreements (e.g. a sale at a fixed point in time).

2. If the Customer terminates the contract, B2L by rule has a claim to the agreed remuneration minus our costs saved due to the termination of the order.

VIII.Liability

1. Claims of the Customer for damages are excluded, except for claims of the Customer for damages from injury to life, body or health or from a breach of material contractual duties. Also excepted is the liability for other damages that were caused by an intentional or gross negligent breach of a contractual duty by hofer, its statutory representatives or servants. Material contractual duties are duties that are essential and necessary to achieve the target of the contract.

2. For a simple negligent breach of a material contractual duty the liability of us is limited to damages that are typical and foreseeable for the corresponding contract unless it’s a claim for damages of the Customer from injury to life, body or health.

3. If claims are asserted directly against statutory representatives or servants of us, the aforementioned two numerals also apply in favor of these individuals.

4. The aforementioned limitations of liability do not apply insofar as we fraudulently concealed a defect or gave a guarantee of the quality of the thing. The rules and provisions of the Product Liability Act remain unaffected.

5. In addition, for entrepreneurs, the statutory limitation periods for the right of recourse according to § 478 BGB remain unaffected.

6. If the customer acts as a merchant within the meaning of § 1 of the German Commercial Code (HGB), he shall be subject to the commercial obligation to inspect and give notice of defects pursuant to § 377 HGB. If the customer fails to comply with the notification obligations regulated therein, the goods shall be deemed approved.

IX. Right to Reserve Ownership

1. We reserve the right of ownership to all delivered goods up until receipt of all payments from the business relationship with the Customer. In the case of any current account balance, we reserve the right of ownership until the balance is settled.

2. In the event that the Customer acts in breach of contract, in particular in the case of late payment, we are entitled to withdraw from the contract and retrieve the goods.

3. The Customer may neither pledge nor assign by way of security good subject to a right of ownership and must notify us immediately of attachments which have been made at the instigation of a third party.

4. B2L GmbH & Co. KG is entitled, in spite of other provisions of the customer, to initially offset payments against the customer’s older liabilities. If costs and interest are already incurred by default, B2L GmbH & Co. KG is entitled to first offset the payment against the costs, then against the interest and lastly on the main services.

5. As a business customer, the customer shall be entitled to resell the goods subject to retention of title in the ordinary course of business. The customer shall assign to B2L in advance all resulting claims against third parties in the amount of the respective invoice value (including VAT). This assignment shall apply irrespective of whether the goods subject to retention of title have been resold without or after processing. The Customer shall remain authorized to collect the claims even after the assignment. B2L's authority to collect the claims itself shall remain unaffected. However, B2L shall not collect the claims as long as the customer meets its payment obligations to the seller, is not in default of payment and no application for the opening of insolvency proceedings has been filed.

X.Force Majeure

1. If a delivery/service is not possible due to force majeure, especially due to shortage of raw materials, energy and labour, labour disputes, serious transport disruptions, non- culpable or unforeseeable disruptions to operations, official measures not attributable to us, pandemics, natural disasters or other events for which we are not responsible, we are not obliged to perform the delivery/ service for as long as the prevention lasts, provided that we have provided prompt written notice to the Customer of such. If the preventions as set out in paragraph 1 last longer than four (4) months, we have the right to withdraw from the contract, if performance of the contract is no longer of interest to us as a result of the prevention and we have not assumed the procurement or manufacturing risk. At the request of the buyer, we shall, after the term has expired, declare whether we are withdrawing or whether we will fulfil our service duties within an appropriate fixed term.

XI. Place of Performance, Legal Venue, Applicable Law

1. The place of performance is the site of our company's head office.

2. The legal venue for all present and future claims arising from the business relationship with businesses is exclusively our place of business. The same legal venue applies if the Customer does not have a general legal venue domestically, relocates its domicile or usual place of residence abroad after conclusion of the contract or its domicile or usual place of residence is not known at the time the action is brought. However, we are entitled to bring an action against the Customer at his place of business or any other permitted legal venue as well.

3. German law applies to all legal relationships exclusively. The UN-Convention on Contracts for the International Sale of Goods of 1980 and other conflict of law rules do not apply.

XII. Final Provision

1. If a point in the contractual relationship with the supplier is or later becomes invalid in whole or in part, the validity of the other provisions shall not be affected, provided that, in considering the subsequent regulation, performance of the contract does not cause unreasonable hardship for one party. The parties are aware of the legal precedent of the Federal High Court of Justice whereby a severability clause solely reverses the burden of proof. However, it is the express will of the parties to maintain the validity of the other contractual provisions under all circumstances and therefore contract out Section 139 of the German Civil Code. The same applies to a gap in the contractual relationship. A suitable provision shall replace the invalid or impracticable provision that comes as close as possible to that which said parties wanted or would have wanted had they considered the point at the time of the conclusion of this agreement or at the time of the later inclusion of a provision.

2. These General Terms and Conditions have been composed in German and English. In case of discrepancies, the German version shall prevail.